HR operations professional with 7+ years of progressive experience across UAE & KSA-based businesses, international humanitarian organizations, HR technology, and fast-paced operational environments. My experience covers recruitment and manpower coordination, onboarding, employee records, contracts and HR documentation, attendance and leave administration, payroll inputs, employee relations, HR reporting, and day-to-day HR operations.

My professional experience includes HR and operations work with Data Center Prime (DCP), a UAE-based construction and data center solutions company, supporting recruitment, onboarding, employment documentation, HR systems, leave administration, payroll-related processes, and coordination across remote and multi-country teams. I have also gained extensive HR and administrative experience with Palestine Children’s Relief Fund (PCRF) and International Medical Corps (IMC), including high-volume HR operations supporting workforces of more than 1,500 employees.

In addition, I worked as an HR Account Manager at palm.hr, a leading HR technology platform in the region, where I supported multiple organizations and HR management teams in implementing and optimizing HR processes and system configurations. My responsibilities included configuring and supporting payroll, attendance, leave management, employee records, workflows, approval structures, and HR policies, as well as delivering system training, demonstrations, and ongoing support to HR professionals and managers. This experience gave me strong practical exposure to HR digital transformation, HRIS implementation, process improvement, and the operational requirements of organizations across the GCC, including UAE-based businesses.

I have strong practical expertise in HRIS and ERP systems, including palm.hr, MenaITech, Deltek Costpoint, SharePoint, and customized HR platforms. My experience combines both hands-on HR operations and HR technology implementation, enabling me to understand HR systems from both the operational user and system-configuration perspectives.

I also have advanced expertise in Microsoft Excel, including complex formulas, PivotTables, automated trackers, macros/VBA, HR dashboards, recruitment dashboards, workforce reporting, and data analysis. I have developed practical HR tools and dashboards that improve data accuracy, management visibility, follow-up, and operational efficiency.

Academically, I combine extensive HR experience with a strong technology and analytics background, holding an MBA in Artificial Intelligence, a Master’s Degree in Data Science, and a Bachelor’s Degree in Management Information Systems, graduating first in class with a 92.79% GPA. This combination enables me to bring analytical thinking, technology adoption, process improvement, and data-driven decision-making into HR operations and workforce management.